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Robin’s VITA Experience

Robin is a single mother of two who has been using the VITA program for 3 years. When the pandemic hit, she turned to VITA’s new online platform, At first, it looked like Robin would owe money to the government. Additionally, Robin was struggling with securing consistent childcare, due to the pandemic, and she often had to miss work or pay double for her children’s care, resulting in adverse pay. Robin’s VITA Volunteer spent hours doing research on current tax laws. He found that due to her experiences of adverse pay, instead of owing money, Robin and her family qualified for a significant refund.

“I’m so appreciative of VITA’s efforts, I know if I’d paid someone to do my taxes, I wouldn’t have had the same result. Thank you for providing this amazing program.” – Robin